FREQUENTLY ASKED QUESTIONS
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Q:
What products does your company offer?
A:We specialize in solar energy storage systems, inverters, battery storage systems, and integrated renewable energy solutions.
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Q:
Do you support OEM or customized solutions?
A:Yes, we provide OEM and customized energy storage solutions, including branding, system design, and configuration.
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Q:
What is your production lead time?
A:Typically 15–30 days, depending on order quantity and configuration.
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Q:
What is your minimum order quantity (MOQ)?
A:MOQ depends on the product. Sample orders are available for testing.
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Q:
Can your system work with solar panels and diesel generators?
A:Yes, it supports solar + battery + grid + diesel generator hybrid systems.
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Q:
Can the system operate both on-grid and off-grid?
A:Yes, our systems support on-grid, off-grid, and hybrid modes for different applications.
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Q:
Can the battery capacity be expanded later?
A:Yes, most systems support modular expansion, such as stackable battery systems.
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Q:
Can the system work during a power outage?
A:Yes, with off-grid or hybrid configuration, it can provide backup power.
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Q:
Do you provide technical support?
A:Yes, we provide pre-sales and after-sales technical support, including system design and installation guidance.
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Q:
How can I get a quotation?
A:Please send your requirements (power, application, location), and we will provide a solution and quotation.
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Q:
Do you test products before shipment?
A:Yes, all products undergo strict quality control and testing before shipment.
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Q:
Do you support distributors or partners?
A:Yes, we welcome global distributors and long-term partners.
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Q:
How do I choose the right energy storage system?
A:It depends on your power demand, application, and budget. We can recommend a suitable solution.
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Q:
Why choose your company?
A:We provide reliable products, competitive pricing, customized solutions, and professional service.
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